Terms and Conditions — NXT Cloud Chat

Effective Date: 21-02-2026
Website: nxtcloudchat.com
Contact: support@nxtwebsite.com

These Terms and Conditions (“Terms”) govern your use of the website nxtcloudchat.com and the WordPress plugin NXT Cloud Chat (“Plugin”). By accessing the website or installing, downloading, or using the Plugin, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the website or the Plugin.

1) About NXT Cloud Chat

NXT Cloud Chat is a self-hosted WordPress plugin that integrates WordPress websites with the official WhatsApp Cloud API. The Plugin allows users to manage conversations, contacts, groups, authentication flows, templates, and messaging features directly from their own WordPress installation.

NXT Cloud Chat is not affiliated with or endorsed by Meta Platforms, Inc., WhatsApp Inc., or Facebook.

2) Eligibility and Acceptable Use

By using this website or the Plugin, you confirm that:

  • You are legally capable of entering into binding agreements.
  • You will comply with all applicable laws and regulations.
  • You will use the Plugin only for lawful business or communication purposes.

You agree not to use NXT Cloud Chat to:

  • Send spam, unsolicited, or unlawful messages.
  • Violate privacy or data protection laws.
  • Distribute harmful, fraudulent, or misleading content.
  • Attempt unauthorized access to systems or services.

We reserve the right to restrict access to our website or services if misuse is detected.

3) Self-Hosted Responsibility

NXT Cloud Chat is a self-hosted WordPress plugin. You acknowledge that:

  • All chats, contacts, messages, and related data are stored on your own WordPress website or server.
  • You are fully responsible for how data is collected, stored, and processed on your website.
  • You are responsible for maintaining backups, security, hosting, and compliance with applicable regulations.

We do not host or store your WhatsApp conversations or customer data on our servers by default.

4) Third-Party Services and WhatsApp Cloud API

The Plugin integrates with the official WhatsApp Cloud API provided by Meta. By using these integrations:

  • You agree to comply with Meta’s terms, policies, and platform pricing.
  • Meta conversation charges may apply based on WhatsApp Cloud API usage.
  • We are not responsible for fees, account restrictions, or service changes imposed by Meta.

Your use of WhatsApp Cloud API is subject to Meta’s own legal agreements and privacy policies.

5) Plugin Features and Availability

We aim to keep the Plugin stable and updated; however:

  • Features may change, be improved, or removed without prior notice.
  • Some features may be marked as upcoming or experimental.
  • We do not guarantee uninterrupted or error-free operation.

You acknowledge that WordPress environments vary, and compatibility depends on your hosting setup, themes, and other plugins.

6) Licensing and Usage Rights

When you download or purchase NXT Cloud Chat:

  • You are granted a non-exclusive, non-transferable license to use the Plugin on your own WordPress websites according to the license terms.
  • You may not resell, redistribute, or repackage the Plugin without permission.
  • You may not reverse engineer or attempt to extract proprietary components beyond what is permitted under open-source licensing requirements.

7) Updates and Support

We may provide updates, improvements, or bug fixes from time to time.

Support is provided via email or official channels at our discretion. While we aim to assist users, we do not guarantee response times or ongoing support for every request.

8) Payments and Pricing (If Applicable)

If you purchase a Pro version or premium license:

  • Pricing is listed on the official purchase page at the time of checkout.
  • All payments are processed through secure third-party payment providers.
  • Refunds or billing policies may be subject to the terms presented during purchase.

The free version of the Plugin may be used according to its licensing terms without payment.

9) Data Protection and Privacy

Your use of the website and Plugin is also governed by our Privacy Policy.

Because NXT Cloud Chat is self-hosted:

  • You act as the data controller for any personal data processed through your WordPress site.
  • You are responsible for informing your users how their data is used and ensuring legal compliance in your jurisdiction.

10) Disclaimer of Warranties

The website and Plugin are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee:

  • Continuous availability or uptime
  • Compatibility with all WordPress environments
  • That the Plugin will be free from errors or vulnerabilities

Use of the Plugin is at your own risk.

11) Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use the Plugin or website.
  • We are not responsible for loss of data, revenue, or business opportunities resulting from your use of the Plugin, third-party integrations, or hosting environment.

12) Intellectual Property

All branding, design, and proprietary content related to NXT Cloud Chat remain the property of NXT Cloud Chat or its licensors, unless otherwise stated.

You may not use our branding or logos in a misleading or unauthorized manner.

13) Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with a revised effective date. Continued use of the website or Plugin after changes constitutes acceptance of the updated Terms.

14) Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws of the jurisdiction in which the website operator is based, without regard to conflict-of-law principles.

15) Contact Information

If you have questions about these Terms and Conditions, please contact:

NXT Cloud Chat Support
Email: support@nxtwebsite.com